FAQ


SHIPPING

Shipments are sent via USPS from New York, NY. We do our best to get your package out as soon as possible. The time it takes to receive your goods varies depending on your location and shipping preferences. 

We now offer non-expedited international shipping at a flat rate. This does not include tracking or insurance. 

If you have a preferred shipping method not offered at checkout, please contact us at Info@kreislaufnyc.com and we will try our best to make that happen.

We are not responsible for any lost or stolen packages. 

NOTHING IS PERFECT

We thoroughly inspect all additions to the shop for quality, condition, and functionality. We hope that you value the individuality of each piece as much as we do. Due to the nature of vintage items, we want to let you know that, despite our best efforts, you may find slight irregularities. Unless otherwise noted, all items have been previously enjoyed. All pieces are sold "as is". If you have any questions, feel free to contact our customer service team. 

RETURNS

We're new! At this point, we do not offer return services, and all sales are final. As we grow, this policy will be revisited. Check out our blog posts (coming soon) on alterations and DIY modifications for creating a customized wardrobe!

THANK YOU!